Media Relations
A Signal Through the Fog
AWS had spent years building the machinery of digital trust. Then it faced a stranger problem: almost no one outside the company knew how to talk about it.
AWS had become one of the largest cloud businesses in the world. Its security organization, which carried much of the trust behind that growth, was almost invisible outside the company.
For years, AWS had stayed out of the security spotlight by design. Then the conversation shifted. Microsoft and Google began talking publicly about security in ways customers could repeat. Boards started asking sharper questions. Specialist security journalists wanted direct access to credible sources, and the gap between what AWS Security was doing and what the outside world understood about it kept widening.
The task was to establish AWS Security as a known, credible voice in security media without turning the program into a marketing exercise. Build something that worked at the cadence of a global newsroom, not a launch campaign.
The Lighthouse Strategy ran on four engines, working together rather than in sequence. Evergreen built the durable reference layer journalists encounter first: press kits, executive bios, FAQs, plain-language explainers. Outbound made the program known before it was needed, with short, selective notes to reporters covering the beat. Queries gave fast, grounded answers when journalists came asking. Inbound was the outcome state, the proof the other three engines had taken hold. The metaphor held: a lighthouse stands out because it is consistent, not because it is loud.
By 2024, presence in top-tier security and technology outlets had grown 250% year over year since 2021. Share of voice in security trade media climbed roughly 40% per year through the rollout. Inbound media engagement with AWS Security leaders grew 30 times across the 5-year window. Coverage stopped paraphrasing AWS Security and started quoting it. Conversations moved from clarification to strategy. In the broader window, AWS revenue grew from about $25 billion in 2018 to over $90 billion in 2024, with security treated as a trust factor inside that growth, not a marketing lever on top of it.